Manager/Director of Engineering
Westwood, MA
Full Time
Production
Manager/Supervisor
Manager/Director of Engineering
Company Overview
RaySecur is revolutionizing security imaging with the world’s first desktop scanners capable of seeing inside objects, providing x-ray-like imaging without any harmful x-rays, in real-time and 3D. Backed by cutting-edge AI software and 24/7 expert support, our systems are used by some of the largest Fortune 500 companies, departments of corrections, and governments to detect contraband and security threats to keep people safe. We are committed to innovation and excellence, ensuring the highest standards of safety and security. Our vision is to make threat detection safer and more accessible for all, and we seek talented individuals who are motivated by the opportunity to make an impact in a meaningful way.
Our Values and Culture
At RaySecur, we pride ourselves on maintaining a culture that is as focused and driven as it is supportive and caring. Guided by our core values—aligned, driven, focused, caring, and innovative—we cultivate a work environment where every team member feels valued and motivated. We place high importance on collaboration, emotional intelligence, and a genuine commitment to each other's success. From the top down, we live our “One Team” motto, and invest in bringing out each team member’s curiosity and creativity in the work they do to provide an innovative and highly-trusting and collaborative work environment.
Key Qualities We Look for in Our Team Members
The Manager/Director of Engineering will play a key role and is responsible for successfully leading RaySecur's engineering team; including establishing departmental standards, priorities, and output expectations with a focus on strategic oversight, mentorship, and providing expert-level knowledge in product development processes. This role requires a dynamic leader with a deep understanding of both hardware and system engineering practices, product management, and manufacturing/operations optimization. Reporting to the Chief Product Officer, the individual will be instrumental in developing products, refining processes, and leading a high-performing engineering and production team to support our rapid growth.
Key Responsibilities
1. Engineering Leadership:
Lead the engineering team to develop and maintain high-quality products, ensuring that design, development, and testing adhere to RaySecur’s standards for innovation, quality, and performance.
Drive the implementation of robust engineering practices, including system architecture, design reviews, and testing protocols.
Collaborate closely with the Chief Product Officer & Chief Technology Officer to align engineering strategies with product roadmaps, business goals, and client needs.
2. Production Operations:
Oversee all production activities to ensure efficiency, quality, and timely delivery of RaySecur’s products.
Develop and implement scalable production processes to support company growth, focusing on lean manufacturing principles and continuous improvement.
Manage relationships with external production partners, ensuring quality control and adherence to RaySecur’s standards.
3. Team Development:
Build and mentor a team of engineers, production staff, and external partners, fostering a culture of innovation, collaboration, and accountability.
Identify skill gaps within the team and implement training and development initiatives to bridge those gaps.
Promote RaySecur’s values by ensuring the team operates with alignment, focus, care, and innovative thinking.
4. Process Optimization and Quality Assurance:
Drive continuous improvement initiatives across engineering and production functions, optimizing workflows, reducing waste, and enhancing overall efficiency.
Establish and enforce quality control and assurance processes to maintain the highest level of product quality.
Implement key performance indicators (KPIs) to track progress and ensure all engineering and production operations meet or exceed targets.
5. Cross-functional Collaboration:
Closely partner with other department heads to ensure the successful completion of all projects, implement new technologies, and develop efficient processes.
Collaborate with Security Service Advisors to integrate customer feedback and insights into the engineering and production processes, aligning on best practices for hardware-software integration.
Qualifications:
Joining RaySecur means you’ll have the opportunity to work with a diverse and talented team of professionals in a supportive and growth-focused environment. We embrace flexibility and are committed to work-life balance, providing both remote and in-office opportunities, depending on the role. Team members benefit from hands-on training, professional development, and a leadership team that values open communication and active mentorship.
We look forward to meeting you!
Company Overview
RaySecur is revolutionizing security imaging with the world’s first desktop scanners capable of seeing inside objects, providing x-ray-like imaging without any harmful x-rays, in real-time and 3D. Backed by cutting-edge AI software and 24/7 expert support, our systems are used by some of the largest Fortune 500 companies, departments of corrections, and governments to detect contraband and security threats to keep people safe. We are committed to innovation and excellence, ensuring the highest standards of safety and security. Our vision is to make threat detection safer and more accessible for all, and we seek talented individuals who are motivated by the opportunity to make an impact in a meaningful way.
Our Values and Culture
At RaySecur, we pride ourselves on maintaining a culture that is as focused and driven as it is supportive and caring. Guided by our core values—aligned, driven, focused, caring, and innovative—we cultivate a work environment where every team member feels valued and motivated. We place high importance on collaboration, emotional intelligence, and a genuine commitment to each other's success. From the top down, we live our “One Team” motto, and invest in bringing out each team member’s curiosity and creativity in the work they do to provide an innovative and highly-trusting and collaborative work environment.
Key Qualities We Look for in Our Team Members
- Mission-Driven: You are motivated by a desire to make a positive impact and are passionate about RaySecur’s mission of protecting organizations from hidden threats.
- Adaptable: You thrive in a dynamic environment and welcome the challenge of problem-solving in a fast-evolving industry.
- Collaborative: You value teamwork and recognize that collaboration and emotional intelligence are essential to success.
- Customer-Focused: Whether you’re in engineering, customer success, marketing, or sales, you understand that the end goal is to protect and serve our customers.
- Continuous Learner: Innovation is core to our business, and we seek people who are committed to ongoing learning and development in their field.
The Manager/Director of Engineering will play a key role and is responsible for successfully leading RaySecur's engineering team; including establishing departmental standards, priorities, and output expectations with a focus on strategic oversight, mentorship, and providing expert-level knowledge in product development processes. This role requires a dynamic leader with a deep understanding of both hardware and system engineering practices, product management, and manufacturing/operations optimization. Reporting to the Chief Product Officer, the individual will be instrumental in developing products, refining processes, and leading a high-performing engineering and production team to support our rapid growth.
Key Responsibilities
1. Engineering Leadership:
Lead the engineering team to develop and maintain high-quality products, ensuring that design, development, and testing adhere to RaySecur’s standards for innovation, quality, and performance.
Drive the implementation of robust engineering practices, including system architecture, design reviews, and testing protocols.
Collaborate closely with the Chief Product Officer & Chief Technology Officer to align engineering strategies with product roadmaps, business goals, and client needs.
2. Production Operations:
Oversee all production activities to ensure efficiency, quality, and timely delivery of RaySecur’s products.
Develop and implement scalable production processes to support company growth, focusing on lean manufacturing principles and continuous improvement.
Manage relationships with external production partners, ensuring quality control and adherence to RaySecur’s standards.
3. Team Development:
Build and mentor a team of engineers, production staff, and external partners, fostering a culture of innovation, collaboration, and accountability.
Identify skill gaps within the team and implement training and development initiatives to bridge those gaps.
Promote RaySecur’s values by ensuring the team operates with alignment, focus, care, and innovative thinking.
4. Process Optimization and Quality Assurance:
Drive continuous improvement initiatives across engineering and production functions, optimizing workflows, reducing waste, and enhancing overall efficiency.
Establish and enforce quality control and assurance processes to maintain the highest level of product quality.
Implement key performance indicators (KPIs) to track progress and ensure all engineering and production operations meet or exceed targets.
5. Cross-functional Collaboration:
Closely partner with other department heads to ensure the successful completion of all projects, implement new technologies, and develop efficient processes.
Collaborate with Security Service Advisors to integrate customer feedback and insights into the engineering and production processes, aligning on best practices for hardware-software integration.
Qualifications:
- Bachelor’s degree in Engineering or a related field, Mechanical, Systems, Electrical, etc. (Masters or PE license beneficial)
- 7+ years of experience in engineering and production management, preferably in a hardware with technology-focused company.
- Proven track record of leading engineering teams in a fast-paced, high-growth environment.
- Strong project management skills to lead and manage multiple engineering projects, ensuring they are completed within time and budget constraints.
- Deep knowledge of production methodologies, including lean manufacturing and quality control systems.
- Demonstrated experience in managing end-to-end product development, from design to manufacturing.
- Excellent communication, leadership, and team-building skills, with a focus on fostering a collaborative and inclusive work environment.
- Familiarity with product lifecycle management (PLM) software, and an understanding of hardware-software integration challenges.
- Commitment to RaySecur’s mission and values, with a proactive approach to problem-solving and innovation.
- CAD/Release/BOM/Design a plus
- Manufacturing or DFM or scale up a plus
- Vendor management skills and supply chain experience – Supplier Quality Management a plus
- ISO a plus
- Process and procedure development – DFMEA, etc. a plus
- Continuous improvement and 5S a plus
Joining RaySecur means you’ll have the opportunity to work with a diverse and talented team of professionals in a supportive and growth-focused environment. We embrace flexibility and are committed to work-life balance, providing both remote and in-office opportunities, depending on the role. Team members benefit from hands-on training, professional development, and a leadership team that values open communication and active mentorship.
We look forward to meeting you!
LEGAL NOTICES: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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